Privacy Policy

1. Introduction

This Privacy Policy explains how Zentra Macros ("Zentra Macros," "Zentra," "we," "us," or "our") collects, uses, stores, protects, and shares your personal information when you access our website, create an account, purchase products, or otherwise use our services ("Services").

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with our Services, we may collect and store the following information.

Account Information

When you sign in using Discord for the first time, we may collect:

• Discord username;
• Email address associated with your Discord account;
• Discord avatar (profile image);
• Internal account identifier;
• Account creation date;
• Whether your account has administrative privileges.

Discord Authentication

To authenticate your account, we may securely store:

• Discord User ID;
• Discord OAuth access token;
• Discord OAuth refresh token;
• Discord ID token;
• OAuth scope;
• Token type;
• Token expiration information.

These credentials are used solely to authenticate your account and maintain your connection with Discord.

Session Information

While you are signed in, we may store:

• Session token;
• Associated account identifier;
• Session expiration date.

This information allows you to remain logged into your account securely.

Shopping Cart

Products added to your shopping cart are stored locally within your browser using local storage.

Shopping cart contents are not stored on Zentra Macros' servers until you proceed to checkout.

Order Information

When you complete a purchase, we may store:

• Purchased product(s);
• Selected license plan (one-time purchase or subscription);
• Purchase amount;
• Applied discounts;
• Affiliate commission information (where applicable);
• Coupon codes used;
• Affiliate codes used;
• Payment status (such as pending, paid, or refunded);
• Purchase date;
• Associated account.

License Information

For software licensing purposes, we may store:

• License key;
• License status (active, expired, revoked, or suspended);
• License creation date;
• Associated account.

Reviews

If you submit a review, we may store:

• Star rating;
• Review content;
• Submission date;
• Associated account.

Your Discord username and avatar may be displayed publicly alongside your review.

Download Statistics

When downloading free products, we may record an anonymous download event containing only the download timestamp.

No personal information is associated with these download statistics.

Affiliate Accounts

For approved affiliates or creators, we may store:

• Affiliate code;
• Display name;
• Commission percentage;
• Associated account (where applicable);
• Commission payout history.

Coupons

Coupon information stored by Zentra Macros includes:

• Coupon code;
• Discount type;
• Discount value;
• Associated products (if applicable);
• Expiration date;
• Number of times redeemed.

Coupon records do not contain personal information unless they are connected to a specific purchase.

3. Information We Do Not (yet) Collect

Zentra Macros does not store:

• Credit card numbers;
• Debit card information;
• Bank account information;
• Payment security codes (CVV/CVC);
• Personal passwords.

Authentication is handled entirely through Discord.

Shopping cart contents also remain stored locally on your device until checkout.

When payment processing is handled by third-party payment providers (such as Stripe), payment information is processed directly by those providers. Zentra Macros receives only transaction references necessary to verify purchases and does not receive or store your full payment details.

4. How We Use Your Information

We process your information to:

• Create and manage your account;
• Authenticate users through Discord;
• Process purchases;
• Generate and manage software licenses;
• Deliver digital products;
• Provide customer support;
• Display customer reviews;
• Manage affiliate commissions;
• Prevent fraud and abuse;
• Improve our Services;
• Comply with legal obligations.

We do not sell your personal information.

5. Discord Integration

Discord is currently the only authentication method supported by Zentra Macros.

By signing in through Discord, you authorize Zentra Macros to access the account information necessary to authenticate your identity and provide our Services.

Disconnecting your Discord account may limit access to certain features or products that rely on Discord authentication.

6. Third-Party Services

To operate our Services, Zentra Macros works with trusted third-party providers. These providers may process limited information necessary to perform their services.

Current providers include:

• Discord — Authentication, account verification, username, email address, avatar, and Discord User ID.
• Cloudflare Turnstile — Spam and bot protection for forms such as product reviews. Cloudflare may process technical information including your IP address during verification. Zentra Macros does not store Turnstile verification results.
• Payment Providers (such as Stripe) — Payment processing. Payment providers securely process your payment information. Zentra Macros only receives transaction references and payment status.

7. Data Retention

We retain your information only for as long as reasonably necessary to:

• Maintain your account;
• Verify software licenses;
• Process purchases;
• Provide customer support;
• Detect fraud;
• Meet legal, accounting, and tax obligations;
• Resolve disputes and enforce our agreements.

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

8. Data Security

Zentra Macros implements reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no online service can guarantee absolute security.

9. International Data Transfers

Because Zentra Macros provides Services worldwide, your information may be processed or stored outside your country of residence.

Where required by law, we implement appropriate safeguards for international data transfers.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to your personal information;
• Correct inaccurate information;
• Request deletion of your information;
• Restrict certain processing activities;
• Object to processing where permitted by law;
• Request a portable copy of your data;
• Withdraw consent where consent is the legal basis for processing;
• Lodge a complaint with your local data protection authority.

To exercise these rights, please contact us using the information below.

11. Children's Privacy

Our Services are not directed toward individuals who are not legally permitted to enter into a binding agreement in their jurisdiction.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

Zentra Macros reserves the right to modify this Privacy Policy at any time.

Any changes become effective immediately upon publication on our website. Your continued use of our Services constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Zentra Macros

Email: info@zentramacros.com

Website: https://zentramacros.com

or contact us through customer support (ticket) in the Discord.